by Engineering | Feb 23, 2024 | GRIDview Users-Group, trouble shooting user interface-group
Expired Password – User Account While logging into GRIDview you are denied access due to an expire password. GRIDview Periodically GRIDview will require your password to be changed and updated. You will be sent an email with a link to change the password....
by Engineering | Oct 20, 2023 | Landing Page, troubleshooting OpenADR-Group
Usage Reports Trouble Shooting Reports not being sent ࠁ Trouble Shooting OpenADR 1. Check usage_report.config reflects the correct meter setting (ie. LI 100) and download to GRIDlink. 2. Commands 832 – Clear report subscriptions 831 – send...
by Engineering | Apr 28, 2023 | GRIDview Users-Group
GRIDview Login Authentication GRIDview will make the GRIDlink installation fast and provide real time remote management. GRIDview Step 1. Go to: https://na.gridview.technology/ Simply Login Step 2 Support reset you Authentication and you will receive an Invitation...
by Engineering | Apr 5, 2023 | Templates OpenADR-Group
Test Signal GRIDlink Test Signal screen simulates a valid VTN Signal for testing of relays and outputs. Screens - OpenADR Simple Event In the Overview drop-down select: Test Signal For a Simple Event Set Pending Minutes: 1-3600 Set Event Duration Minutes: 1-3600 Set...
by Engineering | Dec 15, 2022 | trouble shooting GV operations-group, troubleshooting OpenADR-Group
dras_client.ini File Fails to Load – BAD_FP When uploading a dras_client.ini file, a “/nvram/gridlink/dras_client.ini status BAD_FP” error message results in the logs. Trouble Shooting This can occur when: The OpenADR 2.0b has not been installed...
