by Engineering | Mar 24, 2020 | FAQ GRIDview-Group, trouble shooting user interface-group
Smart Phone Opt-Out My phone no longer recieves texts from GRIDview TROUBLE SHOOTING If you respond to a text from GRIDview by one of the recognized Opt Out codes like STOP, GRIDview will stop sending all texts to that particular phone number. It has the...
by Engineering | Aug 23, 2018 | FAQ GRIDview-Group
NPT Servers not Found What does it mean when I see a message in the Status Report nptdate[493]; no servers can be used, exiting Frequently Asked Questions “nptdate[493]; no servers can be used” indicate a network problem that does not allow the GRIDlink to...
by Engineering | Aug 23, 2018 | FAQ GRIDview-Group
Status Reports are not Updating on Time Status Reports are not updating every 10 minutes. Frequently Asked Questions When load averages exceed the normal level of ~1.5 to 2.7 the Linux OS begins to allocate resources to the Open ADR system and conversely begins to...
by engineering | Aug 2, 2018 | FAQ GRIDview-Group, trouble shooting user interface-group
How do User Screen Entries Work? When entering data or clicking screen buttons, the screen fails to confirm the change. Screens How Data Writes and Button Commands Work? A user with “Data Writer” or “Admin” previleges can cahnge values or...
by engineering | May 31, 2018 | FAQ GRIDview-Group
Does GRIDview implement whitelists? Frequently Asked Questions To the extent of AWS security for users logging in, we do not use a white listing of IP addresses as a strategy. The only way someone would be prohibited is by the country of origin. As long as the IP...
by engineering | Sep 15, 2015 | FAQ GRIDview-Group
Entry Fields change back before I can change to a new value When changing the values, they keep changing back before I can click Send. I need to try 2-3 times in order to have a successful attempt. Frequently Asked Questions One of the drawbacks of any HTML web screen...
